Kraftweb answers the calls you can't — day and night, in a natural Australian voice — and texts you the lead in seconds. Built and managed for you.
Sarah · 0491 570 156 · Hot water leak, Ashgrove. Call back to quote.
There's no notification for a call that rings out. The customer just rings the next business on the list — and you never even know it happened.
You keep your number. It simply forwards to your AI when you can't pick up.
When you can't answer — after hours, on a job, mid-appointment — the call forwards to your Kraftweb receptionist.
It answers in a natural voice, understands the job, takes the caller's details, and reassures them someone will be in touch.
Within seconds, a text lands on your phone with the caller's name, number and what they need. You call back when it suits.
Every captured call becomes a text to your phone in seconds — name, number, and the reason they called.
Your customer gets a friendly text confirming you've got their details — so they don't ring around while they wait.
For genuine emergencies, it confirms it's urgent and puts the caller straight through to you — a real, live transfer.
Optionally, the AI books appointments straight into your calendar — no back-and-forth, no double-ups.
Every call is transcribed and summarised, so you've got a written record of exactly what was said.
We build it, tune it, and keep improving it from real calls. You don't log into anything — it just works.
Australian AI receptionists start around $99 a month. If that's all you need, buy one — they work. Here's the honest version of who we're actually for.
| Voicemail | A $99 self-serve app | Kraftweb | |
|---|---|---|---|
| Answers 24/7 | Sort of | Yes | Yes |
| Natural Australian voice | — | Often robotic | Yes |
| Texts you the lead instantly | No | Sometimes | Yes |
| Emergency live transfer | No | Rarely | Yes |
| Chases you until you ring the lead back | No | No | 15, 30 and 45 min |
| Texts tomorrow's appointments a reminder | No | No | Yes |
| Tells you who hasn't confirmed, by 8am | No | No | Yes |
| Shows you which leads were dropped | No | No | Every month |
| Who writes the script | — | You do | We do |
| Who fixes it when it's wrong | — | You do | We do, every week |
| Hear it before you sign up | — | Register for a trial | Ring it right now |
| Where your callers' data sits | Your phone | Often overseas | Australian business |
| Who you ring when it's wrong | — | A support inbox | The bloke who built it |
| Flat price, no per-minute meter | — | Often metered | Yes |
| Monthly cost | Free | Cheaper. Genuinely. | From $497 |
The straight answer: if you're a solo operator happy to set it up and keep it right yourself, a $99 app is better value and we'd tell you that to your face. We're for practices, clinics and firms who want it handled once and never thought about again. Worth checking on anyone you're weighing up: scroll to the bottom of their site and see which country the company is actually registered in.
No setup fee, no lock-in, no per-minute charges. Cancel any time.
Not a DIY tool, and not just an answering service. Cheaper AI receptionists are software you configure yourself, and every one of them stops the moment it has texted you the lead. We build yours around your services, hours and suburbs, tune it every week, chase you until each lead is actually called back, and text tomorrow's appointments so the diary you filled stays full. You never touch a dashboard.
Free for the first 3 Brisbane businesses. We build it, you keep the leads.
Every call answered and every lead captured in your first 30 days — or your next month is half price. We back it because it works.
Kraftweb is founder-run and early. We don't have a wall of logos yet, so we don't ask you to take our word for anything. Ring the demo line, or have it call you, and judge it with your own ears. If it's not good enough for your business, you'll know in thirty seconds — and you've lost nothing.
Pop your details in below and the AI receptionist rings you — right now, answering as your business. Ask it anything, try to trip it up, then decide.
Rather just hear it? Ring the demo line: 0483 968 957
Ready to go? Get started — tell us about your business →
No. You keep your existing number. It simply forwards to your Kraftweb receptionist when you can't pick up — you choose whether that's always, or only when a call would otherwise ring out.
Have a listen and judge for yourself — that's what the demo line is for. It uses a natural Australian voice, and most callers can't tell. The real comparison isn't the AI versus a person; it's the AI versus your voicemail at 7pm.
The AI confirms it's genuinely urgent, then puts the caller straight through to you as a live transfer — and sends you an urgent text at the same time, so nothing is missed.
Usually about 48 hours from the moment you say yes. We build it around your real services, hours and the way you talk about your business.
Two plans. Managed, $497/month — we answer the phone and get you the lead. Managed Plus, $997/month — we also make sure the lead becomes a booking and the booking turns up: we chase you to 45 minutes, text tomorrow's patients a reminder, handle their reply, and tell you by 8am who hasn't confirmed so you can ring and fill the slot. Flat, no setup fee, no per-minute charges, no lock-in. The price is on the page; we don't hide it behind a sales call.
On Managed Plus we read your calendar every afternoon and text tomorrow's patients a reminder with the time. They reply YES and we mark them confirmed. Then at 8am you get one text listing anyone who didn't confirm — the ones most likely to no-show — so you can ring and fill the slot while there's still time. It works on appointments you booked, not just ones our AI booked, so it protects the whole diary. A no-show costs a dental chair around $200, so this usually pays for the plan on its own. No other AI receptionist in Australia does it.
We chase you. Fifteen minutes after a lead lands with no callback you get a nudge, again at thirty, and at forty-five it goes to your second contact. At the end of the month you get every lead listed with how fast it was called back — and the ones that were dropped. Nobody else in this category will tell you that number, because their job ends when the text is sent.
Yes — ring 0483 968 957 right now and talk to it like a customer. No form, no card, no sales call. Most of this category makes you register or book a demo before you hear a thing; we think that's backwards. If you'd rather hear it answering as your business, use the form above and it'll ring you in about thirty seconds.
Yes. Kraftweb is a Brisbane business, ABN 51 793 233 184, and we handle personal information under the Privacy Act 1988 (Cth). It's worth checking on anyone you're considering — several services marketed to Australian businesses are registered overseas, which matters when the recordings are your patients' or clients' calls. Scroll to the bottom of their site and read the company details.
Because those are tools and this is a service. With a $99 app you sign up, write the script, decide what it asks callers, test it, and fix it yourself when it tells someone the wrong thing. With Kraftweb we build it around your real services, hours and suburbs, listen to the calls, and tune it every week. You never open a dashboard. If you'd rather do that work yourself and save the money, honestly, buy the $99 one — it'll do a job. We're for people who want it handled.
No lock-in. You can cancel any time. And your first 30 days are backed by our guarantee — every call answered and every lead captured, or your next month is half price.
Any Australian business that lives and dies by the phone — trades, clinics, salons, law firms, real estate, home services. If a missed call means a lost job, it's for you.